PRIVACY STATEMENT

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SECTION 1

This Privacy Policy describes how withlovetoyou.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

SECTION 2- CONTACT

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please get in touch with us by e-mail at elitedesign_09@abv.bg or by mail using the details provided below:

1Al. Stambolijski , 1, 2777 Dobrinishte , Bulgaria

SECTION 3- COLLECTING PERSONAL INFORMATION

When you visit the Site, we collect information about your device, your interaction with the Site, and the knowledge necessary to process your purchases. We may also collect additional information if you contact us for customer support. This Privacy Policy refers to any information about an identifiable individual (including the information below) as “Personal Information.” See the list below for more information about what Personal Information we collect and why.

SECTION 4- DEVICE INFORMATION

The purpose of the collection is to load the Site accurately for you and to perform analytics on Site usage to optimize our Site.

Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Disclosure for a business purpose

Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site

SECTION 5- ORDER INFORMATION

Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Source of collection: collected from you.

Among the types of Personal Data that this Website collects, by itself or through third parties, there are Cookies, Usage Data, email addresses, first names, last names, countries, gender, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example); geographic position; language.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed before the Data collection.

The User may freely provide Personal Data, or, in case of Usage Data, collected automatically when using this Website.

Unless specified otherwise, all Data requested by this Website is mandatory, and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the Service's availability or functioning.

Users who are still determining which Personal Data is mandatory are welcome to contaCt the Owner.

Any use of Cookies – or other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published, or shared through this Website and confirm that they have the third party's consent to provide the Data to the Owner.

SECTION 6- MINORS

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please get in touch with us at the address above to request deletion.

SECTION 7- SHARING PERSONAL INFORMATION

We want to share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

Our store is hosted on Convertbuilder Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Convertbuilder’s data storage, databases, and the general Convertbuilder application. They store your information on a secure server behind a firewall.

Payment:

Suppose you choose a direct payment gateway to complete your purchase; Convertbuilder stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

PCI-DSS requirements help ensure our store and its service providers' secure handling of credit card information.

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or another lawful request for information we receive, or to protect our rights otherwise.

SECTION 7- THIRD-PARTY SERVICES

In general, the third-party providers we use will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their privacy policies concerning the information we are required to provide for your purchase-related transactions.

We recommend that you read these providers' privacy policies to understand how they handle your personal information.

In particular, remember that certain providers may be located in or have facilities in a different jurisdiction than you or us. So, suppose you elect to proceed with a transaction that involves the services of a third-party service provider. In that case, your information may become subject to the laws of the jurisdiction(s) where that service provider or its facilities are located.

For example, if you are located in Canada, and your transaction is processed by a payment gateway in the United States. Your personal information in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google Analytics:

Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at

We use Facebook Pixel to help us learn about who visits our site and what pages are being looked at

SECTION 8- BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide targeted advertisements or marketing communications that may interest you. For example:

 We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

 We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners and, in some cases, through cookies or similar technologies (which you may consent to, depending on your location).

 We use Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other merchants and may also be interested in what we offer. We also share information about your use of the Site, your assets, and the email address associated with your purchases with Audiences, through which other merchants may make offers you may be interested.

For more information about targeted advertising, visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at https://optout.aboutads.info/.

SECTION 9- USING PERSONAL INFORMATION

We use your personal information to provide our services, including offering products for sale, processing payments, shipping and fulfilling your order, and keeping you updated on new products, services, and offers.

SECTION 10- LAWFUL BASIS

Under the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

Your consent

The performance of the contract between you and the Site;

Compliance with our legal obligations;

To protect your vital interests;

To perform a task carried out in the public interest;

For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. Please see the ‘Your rights’ section below for more details on your request for erasure.

Automatic decision-making

Suppose you are a resident of the EEA. In that case, you have the right to object to processing based solely on automated decision-making (which includes profiling) when that decision-making has a legal effect on you or otherwise significantly affects you.

Using customer data, we engage in fully automated decision-making that has a legal or otherwise significant effect.

Our processor, Shopify, uses limited automated decision-making to prevent fraud that does not legally or significantly affect you.

Services that include elements of automated decision-making have:

Temporary blocklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.

Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.

SECTION 11- SELLING PERSONAL INFORMATION

Our Site sells Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

Categories of information sold:

information about your use of the Site, your purchases, and the email address associated with your purchase

instructions on how to opt out of the sale;

We obtain affirmative authorization;

We provide a financial incentive to sell information. The incentives we provide are item discounts and price off.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please get in touch with us using the contact information above. [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS]

Please contact us at the address above if you would like to designate an authorized agent to submit these requests on your behalf.

SECTION 12- GDP

Suppose you are a resident of the EEA. In that case, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you want to exercise these rights, please get in touch with us using the information above.

Your Personal Information will be processed in Ireland and transferred outside Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

SECTION 13- COOKIES

A cookie is a small amount of information downloaded to your computer or device when you visit our Site. We use several cookies, including functional, performance, advertising, and social media or content cookies.

Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). You don’t have to re-enter this information when you return to the site or browse from page to page.

Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are frequent visitors.

We use the following cookies to optimize your site experience and provide our services.

Cookies Necessary for the Functioning of the Store

Name Function Duration

_ab Used in connection with admin access. 2y

_secure_session_id Used in connection with navigation through a storefront. 24h

_storefront_u is used to facilitate updating customer account information. 1min

_tracking_consent Tracking preferences. 1y

c Used in connection with checkout. 1y

Cart is used in connection with a shopping cart. 2w

cart_currency Used in connection with shopping cart. 2w

cart_sig Used in connection with checkout. 2w

cart_ts Used in connection with checkout. 2w

cart_ver is used in connection with a shopping cart. 2w

Checkout Used in connection with checkout. 4w

keep_alive Used in connection with buyer localization. 2w

master_device_id Used in connection with merchant login. 2y

previous_step Used in connection with checkout. 1y

remember_me Used in connection with checkout. 1y

secure_customer_sig Used in connection with customer login. 20y

storefront_digest Used in connection with customer login. 2y

tracked_start_checkout Used in connection with checkout. 1y

checkout_one_experiment Used in connection with checkout. session

Reporting and Analytics

Name Function Duration

_landing_page Track landing pages. 2w

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing, and persistent cookies last until they expire or are deleted. Most cookies we use are endless and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Removing or blocking cookies can negatively impact your user experience, and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. More information on how to modify your browser settings or block, manage, or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not wholly prevent how we share information with third parties, such as our advertising partners. To exercise your rights or opt out of specific uses of your data by these parties, please follow the “Behavioural Advertising” instructions above.

SECTION 14- DO NOT TRACK

Please note that there is no consistent industry understanding of responding to “Do Not Track” signals, so we do not alter our data collection and usage practices when we detect such a signal from your browser.

SECTION 15- CHANGES

We may update this Privacy Policy occasionally to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

SECTION 16- COMPLAINTS

As noted above, if you would like to make a complaint, please get in touch with us by e-mail or mail using the details provided under “Contact” above.

 If you are dissatisfied with our response to your complaint, you can lodge your complaint with the relevant data protection authority. You can contact your local data protection authority or our supervisory authority here:

elitedesign_09@abv.bg

Last updated: [01.14.2024]